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Market focus · Norway

Accessibility law in Norway: is your site demonstrably in order?

Norway has required private websites and web shops to meet WCAG since 1 July 2014, years ahead of the EU wave. The supervisor uu-tilsynet can order remediation and impose a daily coercive fine; the law sets no cap.

  • Law: Likestillings- og diskrimineringsloven § 18 + the regulation on universal design of ICT (private and public sector alike)
  • In force: For new ICT solutions since 1 July 2014; existing solutions by 1 January 2021 at the latest. The public sector additionally faces WAD requirements plus a statement duty since 1 February 2023.
  • Standard: WCAG 2.0 AA privaat (35 criteria) · WCAG 2.1 AA publiek

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Enforcement: what's happening now

Uu-tilsynet (under Digdir) supervises actively: across 88 in-depth inspections since 2015 it found violations of the minimum requirements in 98% of cases; 20 organisations received a coercive-fine decision. Best-known case: SAS, a decision of NOK 150,000 per day (SAS remediated within the deadline). A yearly status measurement of some 500 sites runs alongside.

In 2018 uu-tilsynet issued SAS a coercive-fine decision of NOK 150,000 per day over six violated requirements; SAS remediated within the deadline and paid nothing. Of the 88 in-depth inspections since 2015, 20 led to a coercive-fine decision, and the law sets no statutory cap on the coercive fine. Difi/uu-tilsynet: tilsyn met SAS afgesloten zonder dagboetes (2018)

Cross-border trade

Selling to here from abroad?

The Norwegian rules apply to ICT solutions aimed at the Norwegian public, which includes foreign web shops targeting Norwegian consumers. Conversely, a Norwegian business selling to EU consumers falls under the European Accessibility Act of those EU countries; the EAA itself has not yet been incorporated into the EEA Agreement.

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Why this matters

Accessibility isn't a checkbox for a regulator, it decides whether roughly 1 in 6 people (WHO) can use your site at all. For them, an inaccessible store isn't a minor annoyance but a closed door. Fix the error in your own code and you remove that barrier and make your site cleaner for search engines, the same fix, double the gain.

Know where you stand, before the regulator does.