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Market focus · France

Accessibility law in France: are you provably compliant?

Two parallel tracks (Arcom + DGCCRF) make France one of the most strictly regulated EU markets; fines up to €50,000 per online service.

  • Law: Article 47 of Law 2005-102 (Arcom oversight) + EAA transposition (Law 2023-171 / Decree 2023-931)
  • In force: Art. 47 since 2005; Arcom fining powers since 1 Jan 2024; EAA track since 28 June 2025.
  • Standard: RGAA (WCAG 2.1 AA) / EN 301 549

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Enforcement: what's happening now

Arcom has had formal fining powers since 2024 (public sector + large companies), with a stepped approach (formal notice → fine). The DGCCRF supervises the EAA track for private B2C.

Sector data for e-commerce specifically show French online shops meet on average less than 50% of accessibility criteria, with roughly 40% making little or no improvement effort. With the EAA transposition in force since 28 June 2025, DGCCRF and Arcom are moving from awareness to actual enforcement and sanctions from 2026, including naming of violators. FEVAD (Federation du e-commerce et de la vente a distance) - Les chiffres sur l'accessibilite web

Cross-border trade

Selling to here from abroad?

The European Accessibility Act is market-based: if you sell products or services to consumers in this country, it applies to you, even if your business is established outside the EU.

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  • Proof for every market.

All built on WCAG: in order once is in order everywhere.

Why this matters

Accessibility isn't a checkbox for a regulator, it decides whether roughly 1 in 6 people (WHO) can use your site at all. For them, an inaccessible store isn't a minor annoyance but a closed door. Fix the error in your own code and you remove that barrier and make your site cleaner for search engines, the same fix, double the gain.

Know where you stand, before the regulator does.

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Sources: Arcom, accessibilité des sites et services numériques · DGCCRF, directive européenne accessibilité

This is information and tooling, not legal advice.

Facts last verified: June 2026

Accessibility law in other countries