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Market focus · Netherlands

Accessibility law in Netherlands: are you provably compliant?

The ACM is actively enforcing: in March 2026, 61% of the 100 largest web shops were found inaccessible, and the worst performers were publicly notified.

  • Law: Dutch EAA Implementation Act (transposition of Directive (EU) 2019/882)
  • In force: Private sector: since 28 June 2025. Public sector since 2018.
  • Standard: WCAG 2.1 AA / EN 301 549

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Enforcement: what's happening now

Supervised by the ACM (e-commerce) among others. Sanctions escalate from corrective orders and penalty payments to sales bans and administrative fines. As of mid-2026 no completed EAA fine yet, but active market surveillance and public naming.

Cross-border trade

Selling to here from abroad?

The European Accessibility Act is market-based: if you sell products or services to consumers in this country, it applies to you, even if your business is established outside the EU.

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All built on WCAG: in order once is in order everywhere.

Why this matters

Accessibility isn't a checkbox for a regulator, it decides whether roughly 1 in 6 people (WHO) can use your site at all. For them, an inaccessible store isn't a minor annoyance but a closed door. Fix the error in your own code and you remove that barrier and make your site cleaner for search engines, the same fix, double the gain.

Know where you stand, before the regulator does.

Sources: ACM, handhavingsonderzoek webshops (24-03-2026) · NL Digital Government. European Accessibility Act 2025

This is information and tooling, not legal advice.

Facts last verified: June 2026