Accessibility law in Latvia: are you provably compliant?

The lead supervisor is the PTAC (Consumer Rights Protection Centre): market surveillance for products and supervision of most services, including e-commerce; supervision is divided by sector (telecoms with the SPRK, transport with the Autotransporta direkcija). The model is stepped: a remediation period first, then a binding decision and, if not complied with, the repeatable penalty payment of up to €10,000 per imposition, plus the power to suspend an offering or order market removal. Economic operators must moreover report identified non-conformity to the PTAC themselves and suspend the offering until remedied. As of mid-2026 no publicly confirmed sanctions, enforcement is legally activated but still in its build-up phase.

Latvia transposed the EAA via the Law on the Accessibility of Goods and Services (Preču un pakalpojumu piekļūstamības likums), in force since 28 June 2025. No public, citeable enforcement/accessibility rate for the private/e-commerce market was found; demographically, Eurostat (2025) reports 41% of Latvia's population has serious long-term functional limitations, the highest share in the EU, which underscores accessibility's relevance but is not an enforcement statistic. 41% iedzīvotāju ir funkcionāli ierobežojumi, nepieciešama piekļūstamības uzraudzības sistēma (LV portāls)