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Market focus · Austria

Accessibility law in Austria: are you provably compliant?

The BaFG carries a tiered fine scale by company size of up to €80,000, with a central market surveillance authority and an accessible complaints channel where any consumer can report an inaccessible web shop directly.

  • Law: Accessibility Act (Barrierefreiheitsgesetz, BaFG). EAA transposition
  • In force: Act of July 2023, over a year past the EU deadline; applicable since 28 June 2025.
  • Standard: WCAG 2.1 AA / EN 301 549

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Enforcement: what's happening now

Central market surveillance by the Sozialministeriumservice, which both inspects proactively and handles consumer reports, fully staffed since 2026. The approach is stepped, following the 'advise before penalise' principle: corrective measures with a deadline first, fines or a sales/service ban only after that. As of mid-2026 no published BaFG fine yet, but active supervision in its first inspection phase.

Cross-border trade

Selling to here from abroad?

The European Accessibility Act is market-based: if you sell products or services to consumers in this country, it applies to you, even if your business is established outside the EU.

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Why this matters

Accessibility isn't a checkbox for a regulator, it decides whether roughly 1 in 6 people (WHO) can use your site at all. For them, an inaccessible store isn't a minor annoyance but a closed door. Fix the error in your own code and you remove that barrier and make your site cleaner for search engines, the same fix, double the gain.

Know where you stand, before the regulator does.

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Sources: Sozialministeriumservice. Allgemeine Informationen zum Barrierefreiheitsgesetz · RIS. BGBl. I Nr. 76/2023, Barrierefreiheitsgesetz (BaFG) · WKO. Informationen zum Barrierefreiheitsgesetz

This is information and tooling, not legal advice.

Facts last verified: June 2026

Accessibility law in other countries