Terms and conditions

Accessibility and transparency are central to us — including in our legal arrangements. These Terms and Conditions apply to the use of Seviranta (“the Service”), a trade name of 1Star BV, established at Zonnehorst 5, 7207 BT Zutphen, Netherlands, registered with the Chamber of Commerce under number 65195876, VAT number NL856015477B02 (“we”, “us”, “Seviranta”).

By using the Service, creating an Account or taking out a Paid service, you (“you”, “Customer”) agree to these terms.

Definitions

• Service: the software, the scan engine and all associated digital services of Seviranta.
• Free scan: the free, automated test of one specific page at full depth.
• Paid service: paid features and subscriptions, such as the whole-site scan, periodic monitoring, API access and the retainable compliance dossier (“Dossier”).
• Account: your personal access to the management environment of the Paid service.
• Report: the generated digital outcome and code analysis of a specific scan.

1. The Service and the right of use

Seviranta tests web pages for digital accessibility against the EN 301 549 standard (WCAG 2.1 and 2.2 level AA) and reports the technical findings.

We grant you a limited, non-exclusive, non-transferable and revocable right of use of the Service for your own internal and business use.

The Service is intended solely for business use (B2B). By taking out a Service, the Customer expressly declares to be acting in the exercise of a profession or business. Consumers are excluded from use.

2. No legal advice and own responsibility

The content of the Service — including the automated Reports, recommendations, documentation and general references to the European Accessibility Act (EAA) or WCAG standards — is purely intended as technical information and a technical tool, and expressly does not constitute legal advice.

Interactions, advice or written explanations from Seviranta staff likewise do not constitute legal advice.

Seviranta never takes over the Customer's legal responsibility under applicable laws and regulations. The Customer remains fully responsible at all times for the legal compliance and accessibility of its website(s). For formal legal responsibility, interpretation and specific business situations, the Customer must explicitly consult a qualified lawyer or legal adviser.

3. No guarantee of conformance

The Customer acknowledges that automated software testing can reliably detect only part of the accessibility problems (in practice about 57% of the WCAG criteria). The remaining points (about 43%) always require a human, contextual assessment.

Seviranta provides a technical tool and therefore does not guarantee that your website meets any law, standard or guideline, is not a certifying body, and in no way indemnifies you from enforcement, complaints, inspections or third-party claims.

The automated test focuses solely on the generated HTML source code of the scanned pages. Non-HTML components (such as PDFs, video streams, audio files and embedded third-party code or widgets) fall outside the scope of the automated scan engine.

4. Permitted use and Fair Use Policy

You may only scan websites that you own or for which you have explicit, demonstrable permission from the owner.

Use of the Service is subject to a Fair Use Policy. Although the scan frequency is technically regulated by Seviranta via the backend and subscription limits, the Customer is prohibited from overloading systems, circumventing rate limits, building scripts that improperly load the scan engine, or reverse-engineering the Service.

In the event of abuse, material overloading of server capacity, or structurally switching domain names within a single account to evade limits, Seviranta has the right to temporarily limit or suspend access to the Service immediately and without prior notice.

5. Account and security

Use of the Paid service requires the creation of an Account. You are fully responsible for keeping your login details (passwords and API keys) confidential and for all activities that take place via your Account.

If you suspect unauthorised use or a security vulnerability, you are obliged to report this immediately at info@seviranta.com.

6. Reports and Dossier storage

With the Free scan, results are destroyed immediately after display; no data storage takes place.

With the Paid service, Seviranta securely stores your Reports and Dossiers within secured data centres in the European Union (EU) in accordance with the GDPR, for the purpose of your historical compliance documentation. You retain the right to export your Dossier data at any time.

7. Prices and payment

Unless expressly stated otherwise, all prices are in euros and exclusive of VAT and government levies.

Payment for the Paid service is made in advance for the agreed periodic term (month or year) via our external, certified payment provider. Seviranta itself does not store any full credit card or bank account numbers.

In the event of late payment, access to the Paid service is automatically suspended until the outstanding invoices are paid in full.

8. Changing and cancelling your subscription

• Upgrading: switching to a higher plan or from monthly to annual billing takes effect immediately. This is calculated on a pro-rata basis; the remaining credit of your old plan is offset directly against the new payment.
• Downgrading: switching to a lower plan or from annual to monthly billing takes effect on the next renewal date of the current period. No refund is given for the current, already-paid period.
• Cancelling a monthly subscription: monthly subscriptions can be cancelled at any time directly via the account settings. The cancellation becomes effective at the end of the current billing month, after which the agreement ends definitively and is not renewed.
• Cancelling an annual subscription: annual subscriptions must be cancelled at least one (1) month before the end of the current annual term. Without timely cancellation, the annual contract is tacitly renewed for a new annual term.

Because the Service is intended solely for business use (B2B), the statutory right of withdrawal (the 14-day statutory cooling-off period for consumers) expressly does not apply.

9. Liability

The Service entails a pure best-efforts obligation: we run the scan engine and analyses to the best of our ability, but do not guarantee a flawless or specific result.

To the extent permitted by law, Seviranta is never liable for indirect damage, consequential damage, lost profit, missed savings, reputational damage, or damage arising from operational or commercial decisions you take on the basis of the Reports. Seviranta is not liable for third-party claims, fines, penalty payments or enforcement proceedings (including by the ACM or other European supervisory authorities) imposed on the Customer in connection with the (in)accessibility of its website(s).

Our total contractual and statutory liability for direct damage is at all times limited to the amount our liability insurance actually pays out in the case concerned.

If the insurer does not pay out for any reason whatsoever, our total liability for direct damage is strictly limited to a maximum of the amount you actually paid Seviranta under the agreement in the three (3) months preceding the damage-causing event. Nothing in these terms limits liability for damage that is the direct result of intent or wilful recklessness on the part of Seviranta.

10. Indemnification

The Customer fully indemnifies Seviranta against all third-party claims (including the Customer's clients, supervisory authorities and software integrators) related to the use of the Service or to the content, code and accessibility of the Customer's website(s).

11. Intellectual property and licence of use

All intellectual property rights in the Service, the scan engine, the underlying software and the report layout rest unconditionally with Seviranta or its licensors.

Seviranta grants the Customer an unconditional, royalty-free right to use, reproduce and share the generated Reports and Dossiers with internal teams, external web builders, auditors and statutory supervisory authorities, solely for the purpose of demonstrating, auditing and improving the digital accessibility of the scanned website(s).

If the Customer shares feedback, suggestions or ideas with Seviranta, Seviranta obtains the free and unlimited right to implement these to improve the software, without this leading to any claim or property right for the Customer.

12. Privacy

Our privacy policy applies to the processing of personal data. Where Seviranta processes personal data on behalf of the Customer to perform the Paid service, Seviranta acts as a processor and the parties conclude a data processing agreement (DPA).

13. Applicable law and competent court

These terms and all agreements between Seviranta and the Customer are governed exclusively by Dutch law.

All disputes arising from or related to these terms will be submitted exclusively to the competent court of the District Court of Gelderland (Rechtbank Gelderland), Zutphen location.

14. Force majeure

Neither party is obliged to fulfil any obligation if it is prevented from doing so by force majeure. Force majeure includes in any case: disruptions in the telecommunications infrastructure, internet or network outages, cyberattacks (DDoS), domestic unrest, mobilisation, war, strikes, fire, floods, import and export restrictions and shortcomings of suppliers or sub-processors of Seviranta.

15. Changes to the terms

Seviranta reserves the right to change or supplement these Terms and Conditions at any time. The current version is always available via the website. In the event of material changes that have adverse consequences for ongoing subscriptions, Seviranta notifies the Customer electronically at least thirty (30) days before they take effect.

16. Conversion and invalidity

If a provision of these terms proves to be null, voidable or otherwise invalid, this does not affect the validity of the remaining provisions. In that case the invalid provision will be replaced by a new, legally valid provision that approximates the original provision as closely as possible in purpose and intent.

Contact & info

Trade name: Seviranta (trade name of 1Star BV)
Address: Zonnehorst 5, 7207 BT Zutphen, Netherlands
Email: info@seviranta.com